Have a Plan!

You often hear about having a Plan. Whether it's a disaster plan (a very good idea by the way), fire plan or plan of attack, being prepared with a plan can eliminate confusion, delay in achieving a goal or simply not being able to complete a task that you set out to do. This is my topic this afternoon; having a plan of attack for a successful work day in the Towing business.

My Plan for the day usually starts with getting there early. It does not have to be super ahead of schedule (30 minutes to an hour) but it is atleast 15 minutes early. This gives me a cushion for anything unforseen. I will get to work in plenty of time, not be rushed or feel hectic at all. The second part of my plan is to be prepared for the day by properly doing a thorough truck check, this includes pre tripping the truck AND laying hands on equipment that i need for my job. It could be as simple as doing a check list; Jack...check, tool kit....check, air chuck....check etc. If i complete my pre trip correctly and accurately, there should be no surprises later on in my shift with regard to my equipment. The third plan of my attack for the day is to set my goal. That goal could be to simply not get frustrated with the days events, be extra sensitive to the customers needs, be cautious due to the inclement weather or something of that nature. Obviously, in the Towing Industry there are so many unplanned events that we respond to (accidents, recoveries, locked keys in cars, tire changes etc) that you really cannot plan for the organized chaos of the day BUT you can be prepared to handle them professionally when they arise. The last plan for the day is to finish my shift safely and with a bit of pride for doing the job to the best of my ability. That old adage, a job well done, that sorta thing.

Honestly, the hardest part of that plan for me is the third one which is to not get frustrated with the days events. Life is too short to sweat the little things and trust me, i have been sweating them far too long. However, with a plan, it keeps you on tack with recognizing the event and hopefully handling it a bit better.

See you on the road.

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